Contact Us
Last updated: 3 June 2026
We are happy to help with product questions, billing, security, and support. A real person reads every message.
TrueSecurix
Registered: TrueSecurix is registered with the Government of India Udyam registry, Reg. No. UDYAM-GJ-09-0076105, Gandhinagar, Gujarat, India.
Email: contact@truesecurix.com
Support: for billing or account help, write from your account email and we aim to reply within 2 business days.
Phone: +91 9359475431
Address: G-303, Infocity Township, Infocity, Gandhinagar, Gujarat 382007, India
Grievance Officer
In line with India's Digital Personal Data Protection Act, 2023, you can reach our Grievance Officer for any question or complaint about your personal data (including access, correction, or deletion requests):
Contact: Grievance Officer, TrueSecurix, contact@truesecurix.com
Response time: we acknowledge grievances within 48 hours and aim to resolve them within 30 days.
Sales and pilots
Want a walkthrough on your own fraud cases or volume pricing? Use the contact form on our home page or email us directly.
Security
To report a security concern, email security@truesecurix.com with the details and we will respond promptly.